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Refund Policy

Last updated: August 9, 2026

30-day money-back guarantee

Linus Nikolai Erdmann offers a 30-day money-back guarantee on purchases of CoachVision plans, credits, and camp places. If you are not satisfied, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. Visit paddle.net with your order email or receipt to request a refund, or email us at support@coachvision.app and we will raise it with Paddle for you.

Subscriptions

You can cancel a subscription at any time; access continues until the end of the paid period and you are not billed again. Refunds outside the 30-day window are handled in line with the Paddle Refund Policy and your statutory rights.

Refund method and timing

Approved refunds are returned to the original payment method. Paddle typically processes them within a few business days, though your bank may take longer to show the credit.